Phoenix Media

Frequently Asked Questions


Our turnaround time is anywhere between 7-14 days. All our websites are bespoke designs and are genuinely custom designed.  We hand code all our sites from the ground up to ensure they perform well and are correctly optimised for search engines.

It is highly recommended that you keep your website and database updated. Our basic website maintenance starts at just €19.99 per month. Maintenance is optional and can be cancelled any time you like. 

No what we quote you at the initial consultation is exactly what you pay. There will be no surprise bills or extra charges unless you require extra work to be carried out

Like your windows system or even your phone, Joomla will release system updates that contain security updates and patches to ensure your website is kept secure and up to date. Not updating your site would be similar to not updating your phone or laptop. The longer you leave it the more vulnerable it gets. 

SEO stands for SEARCH ENGINE OPTIMISATION. It effects the visibility of a website in the search engines unpaid search results.

We can help you with Google ads or starting a facebook ads campaign. With google ads you can start generating revenue as soon as your site goes live. A facebook ad campaign can help you raise brand awareness very quickly and is also very cost effective

Google geo-targets its search results therefore a .ie domain in all likelihood will rank better in local search results. It will find .ie domains more relevant to Irish users and would be more likely to give priority to a .ie over say a .com for instance. So if your audience is irish a .ie is the better option but if you are looking at an international audience then a .com might be a better choice.

Yes making changes to your website is really very straightforward once you familiarise yourself with the backend of the site. You can make changes to your website pages as easy as you would change a microsoft word document. Add a blog post and images with just a couple of clicks. Full image galleries can be a little trickier as you will need to optimise and edit images to ensure you don't slow down your website. 

Yes don't worry if you don't have the time on your hands to make these changes yourself we also offer website maintenance contracts. We can also work hourly if you would rather not enter any contracts. For example a lot of clients like to manage their own blogs and regular content but may ask us to look after their image galleries as they require a bit more work to manage correctly.

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